Message from Director General FIA

With renewed enthusiasm we intend to make FIA a “Centre of Excellence” for criminal investigations in the country. Towards this end various measures have been introduced, one of which is the launch of FIA website. Public is encouraged to contact us for their complaints as well as any suggestions to improve our efficiency.

         The website intends to provide frequently required information by the public, but most importantly, it would serve as an independent medium to public for lodging their genuine complaints and valuable suggestions. Public can also provide information on criminals directly to the senior management of the Agency without even coming in direct contact with any FIA office or official.

           FIA is a focal civil law enforcement agency, at the federal level, for investigating violations of laws relating to countering terrorism, preventing illegal immigration/human smuggling and facilitating millions of passengers at our national airports and land routes. Besides, it is also responsible for investigating cases of great public interest like spurious drugs etc. Professional and efficient discharge of these obligations, however, may not be possible without public cooperation, therefore you are encouraged to make suggestions and bring forward complaints to streamline the system.

           With utmost sincerity we are presenting ourselves before the Pakistani nation. We expect your cooperation. We will ensure that the website is monitored by the senior management and public complaints are addressed and information provided is acted upon immediately.

           As much as possible, we would attempt to respond to e.mail senders, however, it is advised that incorrect or incomplete information is not sent to us. The senders of complaints against individuals with personal malice would be prosecuted, as it would seriously hamper our efforts to promote justice and transparency. Conversely, it would promote corruption and increase harassment by the agency officials.

           This system is set in motion in public interest. Let’s join hands to promote justice and efficiency with a view to making our country safe from criminal elements and corrupt officials.